Custom / Made to Order Items
Due to the nature of these products, made to order and custom orders may take up to 2 - 4 weeks longer to ship, depending on the finish (powder coated, etc.) and availability of parts. For powder coat / custom orders that need rushed, please call ahead for a delivery estimate before placing your order. There is an additional fee for rushed orders.
We reserve the right to upgrade smaller items to 2-day priority shipping instead of ground shipping. If you need a specific shipping method that is not shown when checking out, please leave a note in the comments section when checking out & we will do our best to accommodate your request.
If you’re trying to estimate when a package will be delivered, please note the following:
▪ Selecting an expedited shipping option will not expedite your order processing time! We try to ship our orders as soon as possible and in the order received. If you require priority processing, please select Rush Processing when adding the product to your cart. Rush Processing is not available for all items and will only be applied to the products where rush processing is selected as an option. If an item is added to your cart that does not have rush processing available, it may be shipped separately to avoid delays of your rushed item(s).
All custom orders or specialty items must be paid upon receipt. No returns for credit can be allowed due to the nature of these orders. This includes powder coated bumpers, fenders and skid systems, once they have been powder coated. Electrical components that have been opened or installed cannot be returned. This includes lights and wiring harnesses.
There will be a 20% cancellation fee on all other returns or cancellations. If items were already shipped, the charge for shipping will not be credited back upon return of items.
To arrange a return please call our customer service at 855-339-2915 or initiate the return through our website. All returns must include a valid RMA Return Authorization (RMA) number to be credited back.